Member Support
Relief Fund
A relief fund to support members through hardship — because a profession cares for its own.
Empowering Domestic Workers, Building Prosperous Futures.
Transforming lives through dignity, community, professional development and financial inclusion.
Professional Development
Continuous Professional Development.
Advocacy and Rights
- Know Your Rights Campaigns
- Safe Homes Initiatives
- Policy Engagement
Financial Inclusion
- Financial Literacy Workshops
- Affordable Financial Services
- Members Owned Cooperative
The challenge we exist to solve
Underpayment isn't just exploitation — it's compounded by workers lacking formal skills, knowledge of their rights and obligations, and any community to turn to. Negotiated one-on-one and in private, low pay becomes normal. That same isolation shuts them out of the financial system too.
Challenge 01
Limited skills & knowledge
Many domestic workers enter the sector with no formal training — little knowledge of contracts, rights, or obligations, and a mismatch between employer expectations and worker capability.
Challenge 02
No community, no voice
Underpayment is negotiated in private, one worker at a time. There is no peer network to compare terms or push back — and workers stay isolated even when exploitation is common knowledge.
Challenge 03
Financial exclusion
No payslips or collateral for formal banks and saccos. Workers are left to informal, often costly credit — with no institution built around their working reality.
Skilling and professionalization raise pay and confidence; community ends the isolation; DPAK Sacco is the financial institution built for domestic workers' reality.
Source: Kenya labour and ILO reporting on domestic work; CBK/KNBS/FSD Kenya FinAccess Household Survey 2024.
Our Dual-Pillar Ecosystem
DPAK operates through two complementary pillars working together to empower domestic workers: the Association builds community and advocates for rights, while the Sacco provides financial tools for prosperity.
Pillar 1
DPAK Association
Community, Professional Development & Advocacy
Pillar 2
DPAK Sacco
Financial Literacy & Affordable Financial Services
Target Reach
2.2M+
Kenyan domestic workers across Kenya and beyond
A foundation you can't find anywhere else
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Vision A world where every domestic worker is respected, professionally recognised, financially secure, and free from exploitation and violence.
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Mission To empower domestic workers through community, professional development, advocacy, mental wellness, and financial inclusion — enabling them to grow, thrive, and lead dignified lives.
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Values Dignity, Growth, and Community — respecting every worker's worth, pursuing continuous development, and building belonging and mutual support.
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Slogan Dignifying domestic work.
DPAK gives households and professionals a shared standard — so trust in the home is never left to chance.
Explore the standardThe Spark: Why DPAK Exists
Before DPAK, Elizabeth was working as an accountant. Two encounters and the observation that followed set her on a different path.
The Facebook post
- —A mother's panicked post: her domestic worker had just quit, hours before a big presentation
- —The comments were full of employers facing the same struggle
A domestic worker's story
- —Lured to Nairobi with a promise of paid school fees
- —Worked unpaid until she left — and raised her own fees through domestic work
What the observation showed
- —Workers caught between neglectful employers, unsupportive families, and weak enforcement
- —Underpayment, long hours and abuse — women and children most vulnerable
- —Laws existed, but poor enforcement left workers unprotected
Founder's Story: From Accountant to Domestic Workers Advocate
Elizabeth started a domestic worker training and placement agency to solve a problem she saw across Nairobi: employers struggling to find and keep reliable help. But inside the agency, she saw the mismatch from the other side too — employers expecting a professionalism that untrained workers had never been equipped to deliver, while workers were underpaid one by one, in private, with no community to turn to and little knowledge of their own rights.
That's why professionalization sits at DPAK's core: skilled, confident workers command better pay. And because even skilled domestic workers remained locked out of conventional banks and saccos — no payslips, no collateral, no institution built around their reality — DPAK Sacco followed. Together with domestic workers, she built both.
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The pivot Quit accounting to start an agency solving employers' struggle to find and keep reliable domestic workers.
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The mismatch Discovered employer expectations often exceeded what untrained workers had ever been equipped to deliver.
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The founding Founded DPAK with domestic workers in 2017 to professionalize the sector and build community.
DPAK Association: Building Community & Professionalism
The DPAK Association serves as the foundation for community building and professional growth among Kenya's domestic workers. Through structured programmes and peer support networks, we create pathways for dignity, development, and collective advocacy.
Our holistic approach addresses not just skills development, but the overall wellbeing and rights of every member we serve.
01
Community Building
Peer networks and support groups.
02
Professional Development
CPD Framework: Beginners → Skilled Professionals → Elite certification pathway.
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Advocacy & Rights
Know Your Rights campaigns, Safe Homes and legal protection initiatives.
DPAK Sacco: Financial Inclusion & Empowerment
DPAK Sacco provides domestic workers with accessible financial services through a member-owned cooperative model. We believe financial independence is the foundation for dignity and prosperity.
Through savings products, affordable credit, and comprehensive financial education, we empower members to build secure futures for themselves and their families.
01
Savings & Credit Services
Affordable loans and flexible savings plans.
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Financial Literacy
Education programs for budgeting, saving, and smart money management.
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Member-Owned Cooperative
Democratically governed by and for domestic workers.
Domestic work, recognized as specialized sectors
Each discipline carries training standards, safety protocols, and a path to accreditation.
Programmes that empower every step of the journey
Our Impact at a Glance
Impact Story: Fridah's Journey
Fridah
Fridah was earning KSh 7,000 a month in a Nairobi estate, far less than she'd been promised. Underpaid, unheard, and denied off days, she reached out to Elizabeth through Nelisa, the TikTok page raising awareness on domestic workers' issues.
Before DPAK
- —Earning KSh 7,000/month in a posh estate
- —No contract, no off days
- —Constantly suspected when items went missing
- —Felt underpaid and undervalued
After DPAK
- —Guided through a proper resignation and job transition
- —Enrolled in training school
- —Now in a contract-backed job earning above minimum wage (KSh 18,000+)
“DPAK gave me identity. DPAK Sacco gave me dignity.” — Fridah, DPAK Champion
Core Values That Guide Us
These principles ensure that every domestic worker we support is treated with respect, given opportunities to grow, and empowered toward financial independence.
Dignity
01
Respecting every worker's worth and contribution.
Growth
02
Continuous professional, personal and economic development.
Community
03
Building belonging and mutual support networks.
A rigorous vetting process for every professional
- —Background checks — verified identity, references, and legal standing
- —Skill testing — practical assessment with recognition of prior learning
- —Mental health support — wellbeing resources and a community that holds its own
- —D.P.A. Certification — the mark of a professional, accredited and accountable
Impact Areas: Our Focus for Change
DPAK's work centers on four interconnected impact areas that address the holistic needs of domestic workers in Kenya. Each area reinforces the others, creating a comprehensive support system that empowers workers to thrive professionally, personally, and financially.
Community & Belonging
Building networks of support, solidarity, and shared identity among domestic workers.
Professional Development
CPD framework advancing skills from Beginner to Skilled to Elite certification levels.
Advocacy & Safety
Protecting rights through Know Your Rights campaigns and Safe Homes Initiative.
Financial Inclusion
Savings, credit services, and financial literacy for economic independence.
Growth Roadmap 2025–2028
Association
Sacco
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Association Members
500+ members building community and professionalism.
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Sacco Members
300 members accessing financial services.
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Total Deposits
KES 7M in member savings secured.
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Loans Disbursed since inception
KES 14M disbursed to members since we started in 2022.
Our Journey
From a 2017 founding to a dual-pillar institution — chapter meetings, training, certification and financial inclusion across Kenya.
2017 – 2019
Origins
Founded with domestic workers to professionalize the sector and build community.
2019 – 2024
Sacco Beginnings
DPAK Sacco launched to bring savings, credit and financial literacy to members.
Ongoing
Chapters & Community
Chapter meetings and member convenings building belonging across counties.
Ongoing
Professional Development
Training in members' kitchens, certification, and the CPD pathway.
Ongoing
Advocacy
Know Your Rights campaigns, Safe Homes, and policy engagement.
2025 – 2026
Snapshot
Annual General Meetings, member education days, wellness events, and a growing Sacco.
Gallery
Governance and Accountability
Our dual structure ensures legal compliance and accountability, guaranteeing member protection and financial integrity.
DPAK Association
Registered under Societies Act of Kenya.
DPAK Sacco
Regulated by Ministry of Cooperatives for compliance.
Democratic Governance
Member-owned with transparent leadership.
An induction into the guild of domestic professionals
Answer a few questions to begin your journey toward recognition, training, and community.
Setting a standard for quality service and professionalism
The Domestic Professionals Association of Kenya is a membership association focused on representation, raising awareness, and improving access to employment, knowledge, capacity building, and skills development.
Representation
One voice for the sector
Awareness
Dignity made visible
Access
Employment & skills
Building structures of support and security
Financial Inclusion
DPAK Sacco
A savings and credit cooperative bringing financial security and dignity to domestic professionals.
Join Us in Empowering Domestic Workers
Partner with DPAK to create lasting change for Kenya's 2.2 million domestic workers. Our dual-pillar model combines community building with financial inclusion, offering partners a unique opportunity to drive sustainable impact.
Together, we can build prosperous futures through dignified work, professional development, and economic empowerment.
Start a conversation500+
Proven Impact
Members empowered with KES 7M in savings mobilized.
100%
Strong Governance
Ministry of Cooperatives-regulated Sacco with transparent, democratic leadership.
3X
Growth Potential
Targeting 1,000 Sacco members and KES 20M deposits by 2028.
Together, we are building prosperous futures for domestic workers across Kenya. We welcome partnerships, collaborations, and inquiries from organizations committed to empowering domestic professionals.
Contact & Connect With DPAK
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Website
www.domesticprofessionals.co.ke
www.dpaksacco.com
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Email
info@domesticprofessionals.co.ke
info@dpaksacco.com
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Phone Number
+254 798 108 195
+254 732 258 056